Add an option to reset the mobile app connection
We need a mechanic in the IOS app to either clear the cache or reset the connection.
Currently when i connect the mobile app it works great for awhile but then sometime later when i open the app it just stays on connecting forever. the only way to get it to reset is to delete and reinstall the app on my iphone.
You guys are awesome!! love this app!!
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Comments1
Oct 3
PinnedHi there,
RE: Iphone app connectivity issues
“We need a mechanic in the IOS app to either clear the cache or reset the connection.
Currently when i connect the mobile app it works great for awhile but then sometime later when i open the app it just stays on connecting forever. the only way to get it to reset is to delete and reinstall the app on my iphone.
You guys are awesome!! love this app!!“
_______________________
Hey there, thank you for the kind words, we're really glad you're enjoying Wand!
Your suggestion for a way to clear the cache or reset the connection in the iOS app has been passed along to the team, along with the details of what you're seeing: the app connects fine at first, then later gets stuck on "connecting" until it's reinstalled.
Thanks again for writing in!