Skip to main content

Security concerns: request for MFA/passkey support

Hello,
I would be happy to subscribe to the Pro plan and take advantage of all its features, but only if the platform becomes more secure.

Please consider enabling support for MFA or passkeys.

At the moment, allowing login via Google SSO is not an ideal solution, both from a privacy perspective and especially given that Google has recently been blocking accounts based on its own policies.

Subscribing to a paid plan without offering MFA or other strong security mechanisms exposes users to non-negligible risks. For example, I do not receive any notification when my password is changed, and I only get a confirmation message when I change my email address.

I believe that, to justify the price of the Pro plan, an additional layer of security such as MFA or passkeys should be included.

Thank you.

1 comment

Log in to comment and vote

Comments1

  • Jom changed status to Triaged
    Team•

    May 20

    Pinned

    Hi there,

    RE: Security concerns: request for MFA/passkey support

    “Hello,
    I would be happy to subscribe to the Pro plan and take advantage of all its features, but only if the platform becomes more secure.

    Please consider enabling support for MFA or passkeys.

    At the moment, allowing login via Google SSO is not an ideal solution, both from a privacy perspective and especially given that Google has recently been blocking accounts based on its own policies.

    Subscribing to a paid plan without offering MFA or other strong security mechanisms exposes users to non-negligible risks. For example, I do not receive any notification when my password is changed, and I only get a confirmation message when I change my email address.

    I believe that, to justify the price of the Pro plan, an additional layer of security such as MFA or passkeys should be included.

    Thank you.“

    _______________________

    Hi, thank you for reaching out and for laying this out so clearly.

    Security is something we take seriously and your feedback around MFA, passkeys, and account notifications is exactly the kind of input that helps us improve. You make a fair point that a Pro subscription should come with a stronger sense of account security and we completely understand why the current setup gives you pause.

    We will be sharing your feedback with the team and while we cannot commit to a specific timeline, these are conversations worth having internally. We appreciate your patience and hope Wand can meet your security expectations sooner rather than later.